Privacy Policy
1. Overview
Welcome to Growgether. This Privacy Policy should be read along with the Terms of Use and is an electronic record in terms of the Information Technology Act, 2000, and published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and terms of use for access or usage of Growgether marketplace platform – www.growgether.com (hereinafter referred to as "Growgether / Platform").
The Platform is owned and managed by M/s Rimashi Lifestyle Private Limited, a company existing under the Companies Act, 2013, bearing Corporate Identification Number U52609PB2018PTC047858, having registered office at 96, New Lajpat Nagar, Model Town, Ludhiana, Punjab, India 141002 and corporate office at 4th Floor, Flat No.416, Spaze Boulevard, Sohna Road, Gurugram, Haryana 122018 (hereinafter referred as “Company”). The Company inter alia deals in diapers, rash creams, wipes, shampoos, lotions, oils, sunscreens, mosquito repellants, grooming kits, strollers, car seats, baby carriers, diapers bags, cribs, highchairs, rockers, detergents, blankets, pillows, bedsheets, baby monitors, white noise machines, safety gates, onesies, swaddles, towels, robes, clothing, swimwear (hereinafter referred as “Products”).
Your use of the Platform and services and tools are governed by the Terms of Use as appearing on the Platform ("Terms Of Use"). By mere use of the Platform, You shall be contracting with Rimashi Lifestyle Private Limited, the owner of the Platform. The Privacy Policy constitute Your binding obligations with Rimashi Lifestyle Private Limited.
For the purpose of this Privacy Policy, wherever the context so requires "You", “Your”, "User" shall mean any natural or legal person who has agreed to become a buyer on Platform for the purchase of Products sold by with Rimashi Lifestyle Private Limited by registering on the Platform as registered user (hereinafter referred as “Registered User”). The term “Growgether”, “Platform”, "We", "Us", "Our" shall mean Rimashi Lifestyle Private Limited and its assigns.
Your privacy is of utmost importance to us. This Privacy Policy (hereinafter referred to as "Privacy Policy / Policy") outlines how we collect, use, disclose, and safeguard your information when you visit our Platform.
2. Information We Collect
We collect personal information such as your name, email address, billing and shipping address, and payment details when you make a purchase or create an account.
3. Payment Gateway
We use secure third-party payment gateways to process transactions. Your payment details are encrypted and securely transmitted to our payment processor. We do not store your payment information on our servers.
4. Cookies
To optimize our web presence, we use cookies. These are small text files stored on your computer's main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps us to learn more about your interests and provides you with essential features and services, including:
- Keeping track of items stored in your shopping basket
- Conducting research and diagnostics to improve the content, products, and services.
- Preventing fraudulent activity.
- Improving security.
Our cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any products or services that require you to sign in.
Approved third parties also may set cookies when you interact with Our services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.
Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Us.
You can prevent the storage of cookies by choosing a "disable cookies" option in your browser settings. But this can limit the functionality of our services.
5. Third-Party Links
Please be aware that the information disclosed on a third-party service provider’s platform will be dependent and subject to such third-party’s privacy policies and/or on Your device’s settings, relationship with such third-party service provider and what information. You have consented to share with them. Growgether and/or its associates shall have no liability in this regard whatsoever.
6. Sale of Goods/Services
The Owner may sell goods or services or allow third parties to sell goods or services on the Website. The Owner undertakes to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, the Owner does not guarantee the accuracy or reliability of any product information and You acknowledge and agree that You purchase such products at Your own risk.
7. Data Security
We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UID's and login credentials to be transmitted securely
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
8. Data Transfer
Information about our users is an important part of our business and we take due care to protect the same.
We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf. We may employ other companies and individuals to perform functions on our behalf
The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights, property or safety of Us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
9. Social Network Plugins
This Website incorporates plugins and/or buttons for social networks, in order to allow easy sharing on your favorite social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.
10. Advertisements
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this Platform and other websites in order to provide advertisements about goods and services of interest to you. You have an option to opt-out from tracking of personalized advertising using the “Opt out of Ads Personalization” settings using your device’s settings application. Growgether will have no access to your GAID once you select this feature.
11. Sharing of Personal Information
We do not share your personal data with third parties without your prior consent other than:
- We do not share your personal data with third parties without your prior consent other than:
- To comply with laws or to respond to lawful requests and legal process;
- To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies, and terms of use;
- In an emergency, including to protect the personal safety of any person; and
- For the purpose of a business deal (or negotiation of a business deal involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).
12. Disclosure of Information
We may disclose your personal information to comply with legal requirements, enforce our policies, or protect our rights and the rights of others. We do not sell your personal information to third parties.
13. Profanity Policy
Growgether prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. This Policy extends to your Submissions, Postings and all other areas of the website that another User may view. We allow Users to ‘blur’ out the bulk of the offending word with asterisks (i.e., s*** or f***). Please report any violations of this Policy for review. If a feedback comment; or any communication made between Users on the Website; or email communication between Users contain profanity, please review Our feedback removal policy and submit a request for action/removal.
14. Children's Privacy
Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal data from children under the age of 18 years. If you have shared any personal data of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.
15. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
16. Unsubscription of the Account
If you decide to unsubscribe from our communications or services but wish to retain your account, you may do so by clicking the "Unsubscribe" link at the end of emails received from us. Unsubscription will halt further marketing emails or notifications, but your account, check-in history, and personal information will remain stored in our platform unless you separately opt to delete your account.
Please note that unsubscribing does not remove your personal data from our servers or platform. If you choose to terminate your account, you can follow the instructions on your account settings page to initiate deletion. Even after you unsubscribe or request data removal, copies of your profile information may remain visible where it was previously shared with others or stored pursuant to your privacy settings. Residual copies on backup media may persist for up to ninety (90) days or as required by applicable laws before being permanently deleted from our servers.
17. Limited License to Use the Platform
We grant You a non-exclusive, personal, non-transferable, revocable and limited right to have access and make personal use of the Platform and the Services offered therein. However, this access is valid only till the duration You are registered as a valid User on the Platform. You are, however, not permitted to reproduce, duplicate, copy, sell or otherwise exploit the Platform or any Products, Product image, Product listing, Product description, Product price, page layout, page design, trade dress, trademark, logo or other content displayed on the Platform for any commercial purpose, except as expressly provided. You shall not copy, make derivative works, transmit, post, link, deep link, redistribute, sell, decompile, modify, reverse engineer, translate, or disassemble the software embodied in the Platform.
18. Assumption of Risk
The Website and Services are provided for communication purposes only. You acknowledge and agree that any information posted on Our Website is not intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between You and the Owner. You further agree that Your purchase of any of the products on the Website is at Your own risk. The Owner does not assume responsibility or liability for any advice or other information given on the Website.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We will verify such requests before acting on our request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
19. Your Rights
We take every reasonable step to ensure that your personal data we process is accurate and, where necessary, kept up to date. If any of your personal data we process is inaccurate (having regard to the purposes for which they are processed) will either be erased or rectified. You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We may verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. Your withdrawal of consent may hamper your access to the Platform or restrict certain provision of our services to you for which we consider that information to be necessary. To exercise these rights, please contact us at care@growgether.com
20. Changes to This Policy
We may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised Policy.
21. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at care@growgether.com. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding use of your information. Except where required by law, we cannot ensure a response to questions or comments regarding topics unrelated to this Policy.